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MindSphere Terms & Conditions

This website is only relevant to you if the Order that you have executed refers to this website. For general information on our latest MindSphere offerings (including MindSphere Capability Packages) please click here and please click here to find the applicable terms and conditions.

Find all the necessary contract information and product sheets to know what you’re signing up for.

When you acquire access to MindSphere and related services or products, you do so by entering into the applicable agreement with the legal entity mentioned in the Order Form that is responsible for the distribution in your region. Your Siemens sales representative will be happy to inform you when offerings are available in the country within your selected region.

MindSphere Terms and Conditions

MindSphere - General

Master Agreements - Base document that sets forth general terms for all services.

Regions - Americas, Asia Pacific and *EMEA *EMEA: Europe, Middle East, Africa

MindSphere Master Agreement - Americas

Master Agreement

MindSphere Master Agreement - Asia Pacific

Master Agreement - English

Master Agreement - Chinese

MindSphere Master Agreement - EMEA

Master Agreement

Acceptable Use Policy - Americas, Asia Pacific & EMEA

Describes the general code of conduct regarding all platform-based services.

Acceptable Use Policy - English

Acceptable Use Policy - Chinese

Data Privacy Terms - Americas, Asia Pacific & EMEA

Governs the implementation of measures and safeguards for the protection of personal data.

Data Privacy Terms - English

Data Privacy Terms - Chinese

List of Subprocessors - Americas, Asia Pacific & EMEA


List of Subprocessors - English

List of Subprocessors - Chinese

MindSphere Supplemental Terms, MindAccess, MindSphere Start for Free

Service descriptions and terms for certain services, data center locations, service levels and support terms.

Mindsphere Supplemental Terms - English - Americas, Asia Pacific, EMEA

Mindsphere Supplemental Terms - Chinese - Americas, Asia Pacific, EMEA


MindAccess IoT Value Plan

Americas, Asia Pacific, EMEA

MindAccess DevOps Plan

Americas, Asia Pacific, EMEA

 MindSphere Start for Free

Americas, Asia Pacific, EMEA

Product Sheet and Specific Terms for MindSphere Start for Free
service description and specific terms for MindSphere Start for Free

 MindSphere Basis Starter Package

Americas, Asia Pacific, EMEA

Product Sheet and Specific Terms for Basic Starter Package
service description and specific terms for Basic Starter Package

 MindSphere Asset Health & Service Hub Solution

Americas, Asia Pacific, EMEA

Product Sheet for Asset Health & Service Hub Solution
service description for Asset Health & Service Hub Solution

 MindSphere IIoT for Makers

Americas, Asia Pacific, EMEA

Product Sheet and Specific Terms for MindSphere IIoT for Makers
service description and specific terms for MindSphere IIoT for Makers

MindSphere Applications

Product Sheets and Specific Terms for Applications

Service description and specific terms.

English language document

Chinese language document

Analyze MyDrives

Analyze MyDrives

Analyze MyDrives Package

N/A

Analyze MyMachine /Condition

N/A

Analyze MyPerformance /OEE-Monitor

Analyze MyPerformance /OEE-Monitor

Analyze MyPerformance /OEE-Tuning

Analyze MyPerformance /OEE-Tuning

Asset Operations Analytics

N/A

Industrial Network Analytics

N/A

Machine Monitor

N/A

Machine Monitor Annual Subscription

N/A

Manage MyAI

N/A

Manage MyMachines

Manage MyMachines

Manage MyMachines Package

N/A

Manage MyMachines /Remote

Manage MyMachines /Remote

Manage MyMachines /Remote Package

N/A

Manage MyMachine /Spindle Monitor

N/A

Manage MySINUMERIK Edge App Management

Manage MySINUMERIK Edge App Management

Manage MySINUMERIK Edge App Publishing

Manage MySINUMERIK Edge App Publishing

NXpower Monitor

N/A

Opcenter Intelligence for MindSphere

N/A

Predictive Service Assistance Package

N/A

SENTRON powermind Package

N/A

SICAM Localizer Package

N/A

SICAM Navigator Package

N/A

SIDRIVE IQ Fleet Package

N/A

SIMATIC Collaboration Board

N/A

SIMATIC Energy Manager

N/A

N/A

SIMATIC Energy Manager Annual Subscription

SIMATIC Notifier

N/A

SIMATIC Performance Insight

N/A

SIMICAS Metrics Performer

SIMICAS Metrics Performer

SIMICAS Performance Analyzer

SIMICAS Performance Analyzer

SINUMERIK Edge Creator Package

N/A

SINUMERIK Edge Management Package

N/A

SINUMERIK Service Assistance

N/A

SINUMERIK Service Assistance Package

N/A

SIPROTEC Dashboard (China)

SIPROTEC Dashboard (China)

SIPROTEC Dashboard Package

N/A

SITRANS Smart Condition Monitoring IQ Package

N/A

SITRANS Store IQ Package

N/A

SIWA Blockage Predictor Package

N/A

SIWA Pump Guardian Package

N/A

Water Quality Inspector Package

N/A

MindServices

Mainly for training, consulting, development services and other technical services.


Product Sheets and Specific Terms for Applications

Service descriptions and specific terms

English language document

Chinese language document

App Development Training for MindSphere

App Development Training for MindSphere

Basic Online Training Membership for MindSphere

Basic Online Training Membership for MindSphere

Configuring MindConnect Edge Analytics

Configuring MindConnect Edge Analytics

Creating Custom Agents with MindConnect Library Training

Creating Custom Agents with MindConnect Library Training

Creating Dashboards with Visual Flow Creator Training

Creating Dashboards with Visual Flow Creator Training

Developing MindSphere Apps with Mendix Training

Developing MindSphere Apps with Mendix Training

Exploring MindConnect Integration Training

Exploring MindConnect Integration Training

Exploring the Essentials of MindSphere Training

Exploring the Essentials of MindSphere Training

Extended App Development Training for MindSphere

Extended App Development Training for MindSphere

Ideation Workshop for MindSphere

Ideation Workshop for MindSphere

Introduction Training for MindSphere

Introduction Training for MindSphere

MindConnect API Training

MindConnect API Training

MindConnect Device Training

MindConnect Device Training

MindConnect IoT Extension Training

MindConnect IoT Extension Training

Overview of MindConnect Elements Training for MindSphere

Overview of MindConnect Elements Training for MindSphere

Travel Time and Expenses for MindServices

Travel Time and Expenses for MindServices

Use Case Evaluation Workshop for MindSphere

Use Case Evaluation Workshop for MindSphere

MindConnect Terms

MindConnect Product Sheets

Product Sheets (For Americas, Asia Pacific, Europe, Middle East & Africa)