Condition Monitoring

Use Case

Remote condition monitoring of beverage fountain machines

Self service fountain beverage dispensers have become increasingly popular. However, key challenges remain for beverage companies to drive optimal sales and maintenance strategies for this new customer-friendly equipment.

The first challenge is driving better maintenance scheduling for equipment to ensure beverages are of the highest quality and that machines are operating within desired parameters. Arbitrary maintenance schedules are expensive when maintaining a large number of deployed dispensers.

The second is to ensure machines have an adequate stock of syrups and flavors. Visibility to actual machine usage is essential to improve accuracy of stocking components.

Supported Industries

We have a solution

Improve stocking and issue management challenges, including proactive maintenance.

This solution use case, provided by Tech Mahindra on MindSphere®, provides remote condition monitoring for fountain beverage dispensers that are deployed to your customers.

With real time monitoring and alerts, your organization can be more proactive responding to dispenser issues that impact the quality of beverages being served. At the same time, with integrated consumption tracking, supplies can be more accurately delivered to customers to improve sales and avoid shortages of beverages and additive flavors.

With 24x7 condition monitoring, this solution enables your team to take a more proactive role in scheduling maintenance for deployed units, based on actual usage and conditions of equipment. This creates significant cost savings when servicing a large fleet of deployed dispensers.


  • Syrup and additive incremental sales data.
  • 24x7 dispenser health status.
  • Location tracking for deployed dispensers.
  • Low cost telemetry solution suited for multiple dispenser types.


  • Improve drink quality.
  • Enhanced traceability of machines, supplies and maintenance efforts.
  • Improve stocking of syrups and beverage flavors.
  • Reduce costs of dispenser maintenance and false maintenance calles.
  • Reduce loss of sales due to low inventory or unexpected consumption.

How it works

Learn more about the applications and services that power this solution. 

Tech Mahindra Professional Services

Tech Mahindra offers a range of professional services to deploy this solution, depending on your needs, and accelerate your digital transformation. Services may include consulting,  implementation, integration, customization and training.


MindAccess IoT Value Plan and MindServices

MindAccess™ IoT Value Plan connects your assets and uses MindSphere applications to leverage your data.

MindService® offers training and professional services to support the development and implementation of your MindSphere solution.

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