Closed Loop Quality

Use Case

Challenges

  • Feedback loops from customers through manufacturing and design are inconsistent
  • Enforcing enterprise approach to product quality across disparate departments

 

Supported Industries:

  • Aerospace & Defense
  • Automotive & Transportation
  • Process Industry
  • Consumer Products & Retail
  • Electronics & Semiconductors
  • Marine
  • Energy & Utilities
  • Medical Devices & Pharmaceuticals

Transformation Results

  • Closed loop feedback from customers and quality team drive more effective product and production changes to improve quality
  • Improved visibility to connected machines, MES platform, workers and production results
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Value

  • Product quality improvement across plants and lines
  • Improved customer retention, interactions, and experiences
  • Improved customer service response times and accuracy
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